Privacy Policy

DATA CONTROLLER

Registered Name: Lumer Investments S.L.
Trade Name: LUMER Experiential Real Estate
Website: lumer-investments.com
Email: info@lumer-investments.com
Tax ID: TBC (temporarily DNI 21500009T)
Address: TBC (temporarily Av. Juan Carlos I, 6 – 03710 Calpe, Alicante)

Lumer Investments S.L. is responsible for processing the personal data provided by users through this website.

PURPOSE OF THE PROCESSING

The personal data provided by the user may be used for the following purposes:

  • Management of information requests and contact
    • Customer service and sales follow-up
    • Provision of real estate services, consulting, and support related to the activities of LUMER Experiential Real Estate
    • Administrative and contractual management
    • Sending informational or commercial communications when the user has given their consent
    • Compliance with applicable legal obligations

LEGAL BASIS FOR DATA PROCESSING

The legal basis for the processing of personal data may be:

  • The user’s express consent
    • The performance of a contractual or precontractual relationship
    • Compliance with legal obligations
    • The data controller’s legitimate interest in improving its services and customer service

DATA RETENTION

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and, thereafter, for the periods required by law.

In the case of commercial communications, the data will be retained as long as the user does not request its deletion or withdraw their consent.

RECIPIENTS

Lumer Investments S.L. will not disclose personal data to third parties unless required by law or when necessary to provide the requested services.

Certain technology providers or professionals may access personal data in their capacity as data processors, ensuring compliance with applicable regulations at all times.

USER RIGHTS

Users may exercise their rights at any time to:

  • Access
    • Correction
    • Deletion
    • Objection
    • Restriction of processing
    • Data portability
    • Withdrawal of consent

In addition, users may file a complaint with the Spanish Data Protection Agency if they believe that the processing of their data does not comply with applicable regulations.

EXERCISING RIGHTS

To exercise their rights, users may submit a written request along with a copy of an identification document to:

info@lumer-investments.com

or to the mailing address indicated in this document.

INTERNATIONAL DATA TRANSFERS

In general, no international data transfers are anticipated.

However, certain technology providers used by LUMER Experiential Real Estate may store or process information outside the European Economic Area, while ensuring, in all cases, an adequate level of protection in accordance with the General Data Protection Regulation (GDPR).

INFORMATION SECURITY

Lumer Investments S.L. implements the necessary technical and organizational measures to ensure the confidentiality, integrity, and security of personal data, preventing its alteration, loss, or unauthorized processing or access.

MINORS

This website is not intended for minors.

LUMER Experiential Real Estate does not knowingly collect personal data from minors without the express consent of their legal guardians.

CONTACT INFORMATION FOR THE DATA PROTECTION OFFICER

Currently, Lumer Investments S.L. does not have a Data Protection Officer (DPO), as there is no legal obligation to do so given the nature of its business.

For any questions regarding privacy and data protection, users may contact us via:

info@lumer-investments.com

APPLICABLE LAW

This Privacy Policy is governed by:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
    • Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD)
    • Other applicable Spanish and European regulations